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At Olive + Emme, we know the unique balance solopreneur parents are managing. Our FAQ page is here to provide quick answers about our products, services, and policies so you can shop and plan with confidence. From shipping details to course access, find everything you need to know to make the most of your experience with us. And if you don’t see the answer you’re looking for, feel free to reach out—we’re here to help!
We offer a range of digital products including online courses, business templates, marketing resources, and step-by-step guides that help streamline business tasks for solopreneurs. We aim to make it easier for you to manage your business efficiently, even with a busy family schedule.
We offer both options! Our solopreneur marketing strategy course is available as a live, interactive course, where you’ll get real-time guidance and connect with other solopreneurs. For other courses, we provide a self-paced format so you can go through the material at your own speed. We understand how unpredictable life with kids can be, so you can start, pause, and pick up where you left off whenever it works for you.
You can reach out to our team at any time during your course. Please email orders@oliveandemme.com for support.
Of course! We're here to support you and we we love hearing from our customers! If there’s a specific template or resource you need, feel free to reach out, and we’ll do our best to accommodate. Custom requests help us create resources that truly fit your needs. Please email your ideas to hello@oliveandemme.com.
We offer a mix of e-commerce products, digital marketing courses, and templates designed specifically for solopreneur parents. Our products are crafted to help you grow your business while also providing creative, screen-free activities for your children, so you can work with peace of mind.
Our children’s activity kits are designed to be engaging and easy to set up, allowing you to focus on work while knowing your child is occupied in a constructive and fun way. These activities promote creativity, independence, and hands-on learning.
Yes! We currently offer free shipping on orders over $50 to make shopping with us as easy and affordable as possible.
Due to the nature of digital products, marketing products are final sale. We offer a 30-day money back guarantee for our marketing courses.
For our physical products, we accept returns within 14 days of delivery for store credit only. Please note that customers are responsible for the shipping costs on returned items. Our goal is to ensure you're happy with your purchase, so if you have any issues, don’t hesitate to reach out!
If you’d like to return an item, please email us at orders@oliveandemme.com with your order number and details about the item. We’ll guide you through the process and provide instructions for sending the item back.
Once your order ships, we’ll send a confirmation email with tracking information. If you have any further questions about your order, feel free to contact us at orders@oliveandemme.com, and we’ll be happy to assist you.
For e-commerce orders, we ship within 1-2 business days, with delivery depending on your location. Digital products and courses are available for immediate download or access upon purchase.
At this time, we only ship within the United States. We hope to expand our shipping options soon, so stay tuned!